Effective Date: October 4, 2023
We collect personal information from you when you:
- Submit inquiries or questions to us.
- Correspond with us via email.
- Engage with our content on social media platforms.
- Participate in our competitions.
The personal information we may collect includes but is not limited to your name, gender, email address, postal address, phone number, and mobile number.
Purpose of Data Collection
The information we collect serves various essential purposes, including:
- Providing a personalised user experience.
- Enhancing the functionality and usability of our website.
- Conducting market research to improve our services.
- Managing user-generated content submissions.
- Administering competitions.
- Providing you with information about our products and services, either directly or in collaboration with partner organisations.
Data Security and Protection
We value the security of your personal information. We store your data within secure facilities located in the United Kingdom. While we employ stringent security measures, please note that we cannot be held liable for any unauthorised access or data breaches due to unforeseen circumstances or third-party actions.
Furthermore, we may disclose your information, including personally identifiable data, to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose information in specific cases, such as potential security breaches or physical threats.
We treat your personal information with utmost confidentiality, fully complying with the UK Data Protection Act 1998. Our commitment includes maintaining accurate and up-to-date records. You have the right to review and request corrections to your personal information by contacting us at [email protected].
To fulfil our obligations and provide you with the best possible service, we may engage third-party companies and individuals. These entities may have access to your personal information solely for the purpose of fulfilling their functions but are prohibited from using your data for any other purposes.
Competitions and Surveys
Periodically, we may invite you to participate in competitions or surveys on our website. Participation is voluntary, and we will only request relevant personal information necessary for the specific activity. We may seek your consent to publicly display certain information, such as competition winners, on our website.
In cases where third-party service providers are involved in conducting competitions or surveys, their names will be clearly visible, and your personal information will not be shared with other third parties without your prior consent.
Cookies are used to enhance your browsing experience. They provide insights into purchases made on our site and viewed content. You have the option to disable cookies through your internet browser settings. However, disabling cookies may impact the functionality of our site.
Notification of Changes